Have questions about our products? Need help choosing the right survival kit? Our expert team is here to help you stay prepared.
support@bugout.com
Response within 24 hours
📍123 Preparedness Avenue
Denver, CO 80202
📞+1 (555) 123-4567
📧hello@bugout.com
🕒Mon-Fri: 8:00 AM - 8:00 PM EST
Sat-Sun: 10:00 AM - 6:00 PM EST
support@bugout.com
Product questions, order status, returns
sales@bugout.com
Bulk orders, corporate inquiries, pricing
tech@bugout.com
Product usage, setup assistance, training
press@bugout.com
Press inquiries, partnerships, collaborations
We offer a 30-day money-back guarantee on all products. Items must be unused and in original packaging.
Yes! We ship to 25+ countries worldwide. International shipping typically takes 7-14 business days.
Every product undergoes rigorous field testing by our team and professional survival instructors before release.
Yes, we offer volume discounts for organizations, first responders, and corporate clients. Contact our sales team for pricing.
Still have questions?
Visit our Help Center →Interactive Map
123 Preparedness Ave, Denver, CO 80202
If you're experiencing a product failure during an emergency situation, contact our 24/7 emergency support line immediately.